Table 1. Background information on customers
Background information Frequency Percentage (%)
Gender Analysis of Staff
Male 26 52
Female 24 48
Total 50 100
Ages of Staff
26—35 17 34
36-45 14 28
46 and above 19 38
Total 50 100
Educational Level of Staff
SHS 6 12
Diploma 5 10
HND 6 12
1ST Degree 23 46
Post Graduate 5 10
Professional 5 10
Total 50 100
Types of Account Held by Customers
Personal Account 35 70
Business Account 15 30
Total 50 100
Years of Customer Doing Business with the Bank
Less than a year 6 12
1-2 12 24
3-4 11 22
5-6 16 32
7 and Above 5 10
Total 50 100
Source: Field Data, 2012