Thompson [28] and Hatch [29] refer to the fact that
economic perspectives on organisations often regards
businesses as ‘‘black boxes’’ into which resources are
inserted and products come out on the opposite end.
According to Thompson and Hatch, these perspectives
represent an underestimation of the importance of
technology in relation to the organisations’ role in
society. In modern societies where organisations and
businesses are regarded as open systems, technology has
a stronger impact on society [30].