PDSA Action Phase
For the fi rst few cases, the Perinatal CNS remained in the
OR and assis ted the nursery nurse in positioning the infant.
We then offered in-service education to the nursing staff
and pediatric residents and posted a bulletin board presentation
in the birth center and the nursery that was visible to
both staff and patients. We also distributed the flowchart
(Figure 1) to the staff and posted it in the OR. At this point,
we encouraged all staff members to participate in implementing
the intervention, and continued collecting data to
monitor our improvement. We kept staff up-to-date on our
progress by posting result data and patient feedback.