Checking out of order room
An out of order room can not sale . Room must be repair and check it completely before service to guest.
1. Floor supervisor must record number of room , the faults and defects.
2. Send a maintenance request form to the engineering department to repair.
3. Send a copy of maintenance request with memo to the front office department.
4. If the repairs and maintenance have been completed ,floor supervisor will inform the
room attendant clean the room.
5. After all rooms are be cleaned already ,floor supervisor must inspect room thoroughly. 6. Floor supervisor will update the room status to room attendant