Late majority:
They are conservative pragmatists who hate risk and are uncomfortable your new idea.
Practically their only driver is the fear of not fitting in, hence they will follow mainstream fashions and established standards. They are often influenced by the fears and opinions of laggards.
How to work with the late majority:
• Focus on promoting social norms rather than just product benefits: they’ll want
to hear that plenty of other conservative folks like themselves think it’s normal or
• Keep refining the product to increase convenience and reduce costs.
• Emphasise the risks of being left behind.
• Respond to criticisms from laggards.