The globalization of business affects the business competition it gives an opportunity for both
competitive domestic organizations and foreign competitors. Firms have to compete with each others
to attract high quality customers. The opportunities and threats challenge for Thai businesses to
develop the competitiveness through the emphasizing on the corporate identity and create the
unique characteristics. Moreover, companies have to effectively communicate these unique
characteristic to their stakeholders. For these reasons, management teams have to understand how
the vital role of corporate identity can increase the competitiveness and implement the corporate
identity program as part of their strategic growth.
There are ten environment forces for managing corporate identity, which include acceleration
of product life cycle, deregulation, privatization program, increased competition in both public and
non-profit sectors, increased competition in service sector, globalization and the establishment of
free trade areas, merger and acquisitions, shortage of high caliber personnel, public expectations for
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corporate and social responsiveness and blurring of boundaries between internal and external
aspect of the organization (Balmer, 1997).