It is generally recognised that knowledge does not lose its value by being used – it tends to grow and create more value the more it is used. An obvious example is training and educati- on that is commanded better and better when used. Using knowledge means applying it to tasks on the job, sharing it and exchanging it with other people’s knowledge so that new ideas emerge. New ideas on products and services, on ways to work smarter, on reaching the customer better; in short, on how to innovate on a dynamic and ongoing basis. Therefore, knowledge should be shared as much as possible.