Dear Chanyanuch,
I need costumer send me some files from computer:
Logon as administrator user in the equipment and copy next information.
• Full folder DB -> You’ll find It: c:TLS_DATA
• And files:
• 14031404.d00
• 14031404.d01
• 14031404.d02
• 14031404.d03
• 14031306.d00
• 14031306.d01
• 14031306.d02
• 14031306.d03
• You’ll find It: C:TLS_DATACYCLES
I need all information, for trying to find out what happens.
Best regards