The key informants consist of key informants for indicators formation and key informants for indicators development, indicators verification and indicators weight. Key informants for indicators formation are selected to cover all of accessible stakeholders (managements, officers, customers, and a target group) and CSR knowledgeable peoples. Eight bank managements and four bank officers are selected from the persons who are responsible for CSR projects and are key the key persons to drive CSR in a bank. A customer is selected from a representative organization being foundation for consumers. A target group of CSR activities focusing on children and youths is selected The Chairman of Youths and Children Council of Thailand. CSR knowledgeable peoples are selected from the persons who has experienced on CSR more than ten years and are in a management position. Key informants, who are