Unfortunately, despite verbally confirming your booking our Reception Staff failed to correctly inform our Travel Agency you had requested a taxi for that evening. So, when you came to leave the hotel and spoke to the Hotel Porter about a taxi to the airport he assumed you did not have one booked and duly flagged a driver down who was passing by. This Taxi driver was not associated with the hotel and is not one of our registered drivers, hence he insisted on putting on his meter.