Dear Sudkam-san,
Regarding the above mentioned shipment, our understanding is that a shipback item is included in the shipment.
For us to judge whether the item can be shipped back or not, please send us "RETURN SHIPMENT INFORMATION"
form together with invoices and packing lists.
On the "RETURN SHIPMENT INFORMATION" form, please ensure to provide us with the following details:
1. contact name in FULL
2. contact e-mail address
3. contact Dept. name in FULL
4. DETAILED background info.