It has been said that a society that does not provide universal access, including education and physical access, creates a society of Knows and Know-nots. Knows are a class that has access to knowledge and learning, while Know-nots are an underclass of less-educated, less-affluent people who have little access to information and who suffer a disadvantage in the modern workplace. Here in Canada, governments take this premise seriously. At both the federal and provincial levels, governments are issuing—and funding—mandates for universal access and training, primarily through high schools, so that the general populace will be computer literate and have universal access to the technology needed to gain access to online information