Dear Customer
thanks so much for let me know , i am so sorry for the trouble the item must damaged in the shippingw ay ,so sorry again
could you please kindly show me a picture for the problem ? i will check and will give you best solution ,pelase let me know ,i will do it for you as you like
please do not worried , i will not allow my customer to loose money will try my best for your
please reply me in yoru first convinient ,i will arrange the delivery as soon as i get your confirmation.
if there have any further question ,just fell free to contact me , i will try my best for you
so sorry again for all the trouble and inconvinit
best regards ,
sincerley
sarah