Work on Import Sea freight Operation
Arrange Import shipment as per client instruction and company sea freight guideline
Arrange Import shipment operation according to the client instruction and KN sea guideline
Communicate with the client and KN overseas to follow up the shipment and confirm the shipment details & requirements
Check the cost and most effective way to arrange the shipment
Ensure a valid & approved quotation is available for the shipment
Control the client credit situation
Provide schedule to the client and get the green light from the customer/ freight payer to proceed with the shipment
Confirm to KN overseas to proceed and follow the sailing detail to inform the client
Inform the client if any change
Process arrival notice/ invoice and coordinate D/O release as per working instructions
Communicate with all parties client, KN, carriers etc..pro-actively to ensure we deliver the service as required by the customers
Ensure the shipment information is updated accurately and timely in the system
Ensure all invoices are processed timely (within the billing / payment cut off of the client) and sent to the customer with all supporting documents to the requested location
Acknowledge subcontractors costs (carriers, truckers, brokers etc..) and follow up any discrepancy
Close the FSL (cost & revenue) and e-file all documents of the job as per guideline
Escalate any issue to the dept managers (claim, damage, payment issue etc.)