In the action plan a definite HRD budget was set at 10 percent of the
hospital’s non-salary operating budget. A monitoring and evaluation system was
established. The list of personnel who attend HRD activities was reported to the hospital
committee every month. At the end of each year, personnel who did not take any courses
of the HRD program received questionnaires to collect their reasons for not joining in
HRD activities.
An academic environment was established, e.g., improved capacities, facilities,
and working hours of the library ; increased budget for learning materials from less than
100,000 to one million baht; and additional reading materials for patients and relatives.