I'm sorry that your item. I apologize for any disappointment this may have caused you.
I have requested that a prepaid UPS return label be sent to you within 2-3 business days at the email address on your order. Please return the item to our warehouse within 14 days. Please keep in mind that the label will be issued directly from UPS.
Once you receive the email with the label, please follow the steps below:
1.) Please print the UPS label and jot down the return tracking information from the label. This will help you track your return, if interested.