3. INM – methodology
For the drawing up of an integrated model, dedicated to performance and IC measurement
and control in healthcare organization, this paper considers the conceptual framework of
the CAF model as starting basis. This is because this model is specially suited for public
administration, it is also widely known in Europe and it is suggested by CIVIT as reference
model for management and control of healthcare organization in Italy (see footnote 1).
The subsequent adjustments will be carried out by doing the two following operations:
(1) integration of the twomodels, IC and CAF, comparing similar factors and removing
redundancies; and
(2) replacement of the leadership model, described according to the CAF Criterion
1, with the conceptual structure proposed by the new leadership model for NHS
(Storey and Holti, 2013).