Additional segmentation variables
Travel perceived risks
In every buying situation, consumers are facing perceived
risks (Bauer, 1960). They are important elements and could
not be neglected since they could prevent the individual from
acting on his/her motivations. Considering the continuum of
risks (Cunningham, 1967), travel perceived risks could be
rated at a high level. Indeed, for a travel and tourism decision:
the amount of money spent is high and significant differences exist between the competitive offers (Capella and Greco, 1987); and
the tourism activities, as services, are intangible and non- standardized (Zeithaml, 1981).