We will assign you a functional consultant that will guide and assist you during your implementation phase. He will analyze your business requirements and help select and configure your Odoo Apps. Your consultant will periodically call to check on your progress and see if you need any help. Under the functional scope, your consultant will carry out the customizations you need (change screens, reports or small changes to existing workflows), within the existing functional possibilities of the Odoo Apps. Once your project is set up and you are using Odoo Apps in your live environment, your consultant will keep contact with you from time to time to see what can be done to grow your business. After the implementation phase, when you're working on your production environment, you can always contact our Support Team with any questions.