I asked hotel reservation about Internet access charging, she told me that the hotel will not include internet access using in the standard room and deluxe room. They will include internet access in Executive room over. But on that day which I asked someone in reservation department, she told me that internet access is included in the room rate and had not informed me that Executive room over is included in the room rate. So the hotel will charge internet using service charge as their rule.
Because I cannot remember the name of reservation who I asked on that day. so the hotel, they are not able to resolve this problem.
I do sorry for this case.