To help us ensure we get your flight away on schedule, it is important that you check-in and proceed to the boarding gate within the required times.
We recommend that you arrive at airport at least 90 minutes prior to your scheduled departure.
You must present the following documents to the web check-in counter before check-in closes, strictly 45 minutes before departure. If there is no web check-in counter at your airport, please proceed to a regular check-in counter.
This web travel document
Your itinerary
Your passport
Visas if required (it is your responsibility to ensure you have all the relevant visas for the countries you are travelling to)
Once you have presented these documents, your check-in agent will issue you a boarding pass and check in any baggage (if applicable). You must then proceed through security and immigration and arrive at your boarding gate at least 15 minutes prior to departure. The boarding gate closes 15 minutes prior to departure.
Please don’t be late. We can’t wait.
Unfortunately, if you do not check-in or present at the boarding gate before the closed times you won’t be able to board your flight and you may lose your fare in full. We recommend arriving at the airport early to allow enough time to make your way through the airport, taking into consideration clearing airport security.