- Preserve excellent levels of internal and external customer service.
- Maintains tea stock and beverage par level perpetual inventory system.
- Design exceptional menus, purchase goods and continuously make necessary improvements.
- Identify customers’ needs and respond proactively to all of their concerns.
- Drive overall process improvements to increase inventory turns, reduce cost, improve product yields,
improve quality, and built awareness.
- Lead F&B team by attracting, recruiting, training and appraising talented personnel.
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.
- Report on management regarding sales results and productivity.
- Directs, coaches, supports, supervises and evaluates the performance of all direct reports.
- Visits every table of his/her section on a daily basis, ensuring guests are totally satisfied with the food and service.
- Ensures that the Restaurant personnel follow company policies at all times regarding uniforms, personal appearance and hygiene.