Call to action:
Integration Team Leaders: I’m asking you to renew your efforts. Have a team meeting several times per week and review every outstanding issue. After just seven months together, we are beginning to see many problems for the first time.
Site leaders: The integration problem described in this memo is particularly acute at remote sites where frequent interaction with headquarters is limited. The local site leader should form a group of leaders in the various disciplines (sales, apps, engineering, etc.) and write a memo which outlines the site’s integration problems in detail and puts them in priority order (cc to me).
EVPs: Follow Joe Rauschmayer’s example. Put business-as-usual aside and help the site teams solve their problems, many of which, based on the Ombudsman reports, are simply incorrect perceptions. Page 4