The SOBC covers the protection of both employees and customers alike. EX. privacy of personal information. The Walt Disney Parks and Resorts sector operates as a first name company. Name tags are displayed as a first name only and Cast Members are never expected to disclose their last name to a guest for their own safety and privacy. Conversely guests who book their stay at the Walt Disney World Resort and Disneyland Resort can disclose their billing information without the concern of their information being sold off to a third party or stolen due to poor website privacy/encryption. Disney has this base covered.