4.2. Overview of the Tool
The overview function and specification of the modeling tool for supporting inter-organizational process
flow adjustment can be described as follows:
y By opening up the higher layer process of the hierarchy, the lower layer process is revealed: by this
function, the business process can be seen from the management perspective, and system maintenance
efficiency will be improved.
y The lower layer process (production line and back-office level used by end users) is connected and
available to look through by scrolling and scaling the chart on the screen: by this function, end users can
discuss the process while tracing it with a finger.
y Detailed information, such as that used in traditional Japanese business process modeling methods, can be
retained: by this function, business process improvement/re-engineering project failure caused by
misunderstanding of To-be business process by end users will be solved