Appreciative
The final type of listening is listening for the sake of pure enjoyment. This includes music, theater, television, radio and films, where the ultimate response is the one from the listener (not the speaker). Listening appreciatively differs for everyone, and the quality of it depends on three factors.
1.Presentation. This includes the medium, the setting and who the speaker is. Sounds can be produced in many different ways, and their presentation is key – most of us have particular ways we like to listen.
2.Perception. Your expectations play a large part in your appreciation, which is based on your attitude. Everything we listen to has been selected by us, and is the core of what we listen to in the first place.
3.Past experience. There’s many reasons why we enjoy listening to certain things, whether we’re an expert in the area, have positive experiences linked to the sounds, or simply want to learn.
Being an appreciative listener is not fixed, and as you learn and discover more about yourself, you can open your mind and appreciate more of what is out there in the world and become a better appreciative listener.
Most people take listening for granted. They see it as something that just “happens” and don’t ever make an effort to develop their skills. It’s only when you stop and look into the details that you realize it’s one of the most important skills you can develop, and will have a positive impact on every other aspect of your life. Not only personally, but in your business as well. Find out in this course how you can apply all of this to really listen to your customers. Start your journey today and build your own fantastic skill set – for every type of listening.