Hello D-sarnZ,
We are sorry to hear that you are having a problem related to banning in GTA Online.
To keep the gameplay environment as fair as possible for legitimate players, we routinely do sweeps to separate out cheaters and modders, and to reverse any illegitimate transactions. These sweeps are based on in-game automated detection, examination of suspicious gameplay statistics, and also manually-reviewed evidence submitted by the Community. If you were not engaged in any willful cheating or exploiting yourself, you do not need to worry about getting caught up in our work to separate out cheaters from the rest of the population.
If you believe that you have been banned in error, and you would like to try to appeal your ban, please supply the following information:
Your platform (Console):
Your Social Club Nickname:
The email address associated with your Social Club Account:
The Date of Birth, as displayed on your Social Club Account:
The approximate date you were banned:
A brief description of any events you believe led up to your ban alert:
If you would like to provide feedback about the banning system, please email GTAOnline@rockstargames.com. We appreciate any input you have about ways to improve the system.
Best regards,
Bowan G.
Rockstar Support