I think “HP” which is a good building relationships with customers because in my opinion, HP makes me feel easy to reach by after sales service that have policy is HP smart-friend. It made me confident to bought product from this company. There are six reasons that can indicate HP has a good building relationship.
1. Pickup and return is the services that bring your product from home come to repair at service center and free delivery.
2. Call center 24 hours is give suggestion way telephone is Thai language twenty-four hours by you can ask or listen to suggest from staff for solve basic by yourself.
3. Data service is free data recovery service 1 times per year at HP service center in all of branches. You can get data recover DVD disc format.
4. Health Check is the services that check your computer for free 2 times per years.
5. Express Repair is quick repair service that is fast, just 30 minutes at the HP Service Center.
6. Happy Call is the services that the staff will call to ask satisfaction after sales service