3. Management Control
Management Control Activities
1. Planning what the organization should do.
2. Coordinating the activities of several parts of
the organization.
3. Communicating information.
4. Evaluating information.
5. Deciding what, if any, action should be taken.
6. Influencing people to change their behavior.
3. Management Control
Goal Congruence
Goal congruence means that, insofar as is
feasible, the goals of an organization’s
individual members should be consistent
with the goals of the organization itself.
The management control system should
be designed and operated with the principle
of goal congruence in mind.