Unable to Effectively Lead the PMS
As suggested in the literature, there is general consensus that management reforms require support from the top
(Berman & Wang, 2000). Therefore, one of the roles of the senior management is that they would lead the
implementation process in their respective schools, a role also emphasised by Rhydderch et al (2004). In practice,
as the table above indicates, many of the participants reveal that they are not leading the reform to their
satisfaction. Their sense of not doing a good job seems to emanate from their own lack of confidence in being
able to lead the implementation in their respective schools and also in an increasing loss of confidence in the
PMS itself. Two principal codes namely, Senior management lack confidence to lead the PMS (18) and Senior
management and their staff are losing confidence in the PMS (14) contribute to the category, Senior
management could not effectively lead the PMS.