Hi Su,
Thank you for calling AppleCare. It was good speaking with you today.
I have arranged the exception code in the system, and spoke to eStore as well. They are able to see the exception code and will be ordering in the part today, which may take about 24-48 business hours to arrive. They will update you once MacBook Pro is ready for pickup.
Do drop me an email if you have any queries regarding this case and I will call you back as soon as I can.
Take care and have a fantastic day!
Best Regards,
Darryl
AppleCare Senior Technical Support Advisor