Entry requirements
You may not need any formal qualifications to start work as a receptionist, although some employers will prefer you to have GCSEs, particularly in English and maths. IT skills like word processing, and the ability to use the internet and email may also be helpful.
Good customer care skills and an excellent telephone manner could also give you an advantage when looking for work.
If you plan to work in an organisation that deals with overseas visitors and clients, some ability in foreign languages may prove useful.
Temporary work (temping) can be a good way of getting experience and can often lead to a permanent job.
You could prepare for reception work by taking a full-time or part-time college course, which would give you some of the skills and knowledge employers look for. Courses are widely available and include:
Level 1 Award in Salon Reception Duties (beauty and hairdressing)
Level 1 Certificate in Business and Administration (office administration)
Level 2 Certificate in Front of House Reception (hospitality and catering)
Level 2 Diploma in Reception Operation and Services (hospitality and catering)
You may also be able start this work through an Apprenticeship scheme. You will need to check which schemes are available in your area. To find out more, visit the Apprenticeships website.
- See more at: https://nationalcareersservice.direct.gov.uk/advice/planning/jobprofiles/Pages/receptionist.aspx#sthash.3wQXovoh.dpuf