Methodology
The evaluation of the UCS implementation process involved a policy analysis,
literature review and a small-scale empirical study. Official documents and
international and Thai language publications relating to the three key areas were
identified and reviewed. Areas not examined in sufficient depth in the existing
literature were investigated via new in-depth qualitative interviews with key informants.
In total, 14 informants were interviewed: a former deputy minister of public
health (a politician); three current senior administrators from NHSO; two former
permanent secretaries of the MOPH; two current senior MOPH administrators;