การหลีกเลี่ยงความขัดแย้ง (โดย Mark Sichel)
ZIP IT
SIT, WAIT, THINK AND ACT WHEN CORRECT
LISTEN, DON'T DISPUTE
DOCUMENT, DOCUMENT AND DOCUMENT AGAIN
GOOD FENCES MAKE FOR GOOD WORK RELATIONSHIPS
CORDIALITY AND FRIENDLINESS
THOU SHALT NOT OVERREACT. EVER
PLAY WELL WITH OTHERS
LET BREVITY AND PAUCITY BE YOUR MOTTO
WHAT YOU SEE IS WHAT YOU GET