One piece of research showed that 100% of one group studied were using external coaching and 50% were
now using internal coaching. An interesting piece of data was only 49% of those coaches were trained at all
and only 12% were in fact certified in any way. In our experience training and certification are really important
pieces and that while we all have strong capacity to be coaches its like learning to play an instrument and
actual practice and study and learning can make a significant difference.