The space available for Q-GO Priority is limited on each flight and the product will not be available for sale if this allocation has been exhausted.
The Money Back Guarantee does not apply when goods are not uplifted due to factors beyond the control of Qantas Freight including, but not limited to, acts of God, riots, strikes, war, local disputes, payload restrictions, weather conditions, third party disruptions and defaults or omissions made by the forwarder, consignee or agent.
For the Money Back Guarantee to apply the goods must be booked and accepted by Qantas Freight or nominated handling agent within the published cut off times. Published cut off times vary depending on service required and can be viewed when selecting your required terminal location.