We are deeply apologize for inconveniece, we know that we are not able to control the delivery process along the way. But what we could do for you is we are able to provide you the best customer services.
In this case, would you kindly close the case for us? due to everything has solved and we hope you will may kind remove the case for us.
Thank you in advance for your kindness and forgiveness, if we could do anything else for you, please kindly let us know.
Best Regards,
Natnicha F.