14 days after the buyer receives it
Exchange
The buyer is responsible for return postage costs.
Return policy details
As we stated in the commitment statement, we guarantee to provide high quality with competitive prices products to our customers. However if our customers are not satisfy with our products, we will provide prompt exchange or refund. *For product exchange: product exchange will be accepted within 14 days when the product is sent. Customers are responsible for product return postage. *For refund: if customer does not accept product exchange and prefer a refund, the requisition must be made within 14 days when the product is sent.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More info