“An error has occurred. Please try again later.” message
When you receive the “An error has occurred. Please try again later.” message in your video player, it could mean one of the following things:
A video is in the process of being uploaded.
Your Internet connection speed is slow or inconsistent.
A video is being removed, or having other issues.
Troubleshooting tips
In most cases the video should work again in about 30 minutes. If the video still doesn’t work after that time, below are a few troubleshooting tips that may fix the issue. After trying each tip, check whether the video is working.
Refresh your browser's page.
Change your video's quality to a lower setting. Wait for the buffer bar to start growing before clicking play in the video player and switching back to your preferred setting.
Try closing other tabs if you have multiple tabs open in your browser.
Upgrade your browser to the most recent version.
Update your Flash Player. You may need to install the latest version of Flash player in order to view the video.
Enable Javascript in your browser.
Clear cache and cookies and restart your browser before accessing your video again.
Try viewing the video on a different browser or computer, if you can.
If you've gone through the troubleshooting steps above and are still having trouble playing