Response By Email (Paige G.) (11/13/2015 10:34 AM)
Hello,
Thank you for contacting Technical Support.
Please advise if the user is sending mail from inside of webmail, or from a third party service like outlook or macmail.
Please advise if the user is sending mail from inside of webmail, or from a third party service like outlook or macmail.
Additionally please advise if they have received any bounce back messages confirming the messages were not delivered.