Our new efforts to decrease product returns resulted in making 94 percent of returned assets available for resale through our Dell Outlet, up from 90 percent in FY11. These items can be quickly returned to usefulness and resold as either Certified Refurbished, Dell Outlet New or Scratch and Dent, and all Dell Outlet machines carry a Same-As-New warranty. The remaining six percent of returned assets are recycled responsibly.