Market maps the value propositions, starting with mobile channel access (use as a channel for information access), mobile service value (adding value to market offerings) and finishing with mobile service creation (use of entirely new offerings). Participants 1 and 2 see the potential for m-applications to allow for mobile service creation, using mobile applications to create entirely new services. However, participant 1 felt that such development may be not valued by agents. The branch managers focused on mobile channel access. However, they expressed some indication of the value that new mobile services may have to their business and to gains of competitiveness. The differences in perspectives of enterprise mobility are illustrated above in Figure 1. Participants 1 and 2 are represented by the solid line while participants 3-6 are indicated by the dashed line. It is clear from the illustrations that participants 1 and 2 have a more positive perception of the strategic value of mobile technologies.