Documentation also includes the user guides, manuals, and similar operating instructions that help people learn how an AIS operates. Employees usually do not like to read the user manuals that typically accompany application software, but these instructional materials are invaluable reference aids when they are needed. Whether distributed manually in hard-copy format or electronically in the familiar Help files or ‘‘get-started tours’’ of microcomputer applications, these documentation aids help train users to operate AIS hardware and software, solve operational problems, and perform their jobs better.