Although a recent entrant into the casino space, the city-state of Singapore has
performed beyond expectations of investors and industry observers. The Marina Bay
Sands (MBS) integrated resort earned $807 million in revenues in the last quarter of
2011, while Resorts World Sentosa, owned by Genting Singapore, earned revenues of
around $700 million in the same period. Together, the two casinos in Singapore earned
almost as much in revenues as the Las Vegas Strip. With around 20,000 staff between
the two resorts, employee retention, training, and engagement is bound to assume center
stage as competition intensifies for casino workers in Asia.