With eight years' experience in hotel reception work, four of which have been as Assistant Head Receptionist, I have a very good knowledge of the workings of a hotel front office. For the past two years, I have substituted for the Front Office Manager on a number of occasions. I have above average ICT skills, and I am familiar with most current control and reservations systems, especially Fidelio. I believe myself to be organized, a good team player, and past experience shows that I am