Equal Employment Opportunity is about:
• Fair practices in the workplace
• Management decisions being made without bias
• Recognition and respect for the social and cultural backgrounds of all staff and customers
• Employment practices which produce staff satisfaction, commitment to the job and the delivery of quality services to customers
• Improving productivity by guaranteeing that
o The best person is recruited and/or promoted
o Skilled staff are retained
o Training and development are linked to employee needs and customer needs
o The workplace is efficient and free of harassment and discrimination