The losses in the telecommunications and broadcasting sector were accounted for the loss of revenues due to the disruption of the services caused by the floods, and the extra expenditures for emergency repair of damaged sites and reconnection of the services. The estimation of losses of revenues for services disrupted in the leased line and voice and data line is substantive, amounting to B543 million over an estimated disruption period of three months. Based on the information provided by a service provider and extrapolation based on the market share, the estimated losses of revenues in the cellular communications amounted to B636 million. The losses of revenues in the television and radio broadcasting sub-sector are reported by the public service providers and community radios to amount to be over B391 million. Thailand Post reported losses of revenues of B5 million everyday due to the impacts of floods to its overall postal operation and the closure of 36 post offices, amounting to a total loss of revenue of B125 million as of 18 November 2011.
The losses also include expenses incurred by the public and private service providers in emergency services such as the provision of power generation at cells sites that have lost power, higher operational costs as well as preventive flood protection actions (sand bags, dykes). They also include the extra services such as fee waiver provided by some telecommunications service providers to subscribers for one month and free phone calls in the affected areas, financial support and compensation to flood-affected staff. The temporary relocation of severely affected post offices to mail centers and/or bulk posting center and extra boat mailing service, etc. incurred an additional cost of B50 million.