FEATURED CASE
SHIELD FINANCIAL: "HIRING PRESSURES"
Doug Bloom, the newly appointed branch sales manager of the Des Moines location of Shield Financial, recently had to fire his assistant sales manager because of consistently underperforming accounts.
In seeking to fill the position, he wanted to promote from within and put on a list three reps who have solid sales performance and the skills and personality traits necessary to succeed as assistant manager.
However, before he could arrange to meet with those reps to discuss the situation, the company CEO, George Treadgold, gave Bloom an order: