Responsibility: Responsibility:
1.Develop mutually beneficial working relationships with all internal carriers that supply Transport Services by ensuring that all direct carriers are aware of their responsibilities and contribution to the service standard expected by customers.
2.Establish Service Level Agreements with direct carriers to ensure that responsibilities, contribution and expectation are agreed by both parties in a formal manner.
3.Develop and implement national best practice procedures by ensuring that the procedures address all areas of the customers needs and expectations.
4.Source and implement and cost-effective innovative transport solutions by keeping abreast of developments and changing trends within the transport industry.
5.Assist the Solutions Manager in creating innovative transport solutions; inclusive of back haul, drop out trailers outbound delivery and mufti temperature Fresh transport units.
6.Implement of corrective actions for any non-conformance report raised against any related hub operation or direct carrier level of service.
7.Ensure that non-conformance reports are correctly actioned by investigating all Hub Operation related non-conformance reports and implementing corrective actions.
8.Perform any other related duty as required.
9.Set up GPRS transports or new plan or ERP control and SAP control