Refer to our conversion on phone last week. I got your information from k.Apinat which the present he has resigned the company. We are looking for the consulting firm to help us to define and design the CRM road map. The scope of work for the project that we would like to redesign the customer insight model which need-based research and segmentation technique that get to the real drives of shopper behavior and identify the most promising target groups. Included you must be designed the marketing strategy for retain customer and boost their value overtime. Could you please send us for your slide which your has presented to us?